How it works
One conversation carries the whole order — from craving to doorstep.
Orders · pays · pins location
One tap: Ready
On my way → Delivered
AND THEN IT KEEPS SELLING
Unhappy → manager, privately
Reward auto-offers next order
customers who already know you
every order builds the list that brings them back
The customer
Scans your QR or taps your link. Menu with photos appears in the chat. Choices asked naturally — fried or grilled? which size? add chips for R15? One polite upsell at checkout, then location pin, name (asked once, remembered forever), driver tip, and payment: PayFast card/EFT/SnapScan or cash at the door.
The kitchen
Orders appear on the Order Station with a chime — brand-new tickets flash. One tap prints the kitchen ticket with every choice on it. When food’s packed, ✅ Ready dispatches the driver automatically. The station also gives walk-in loyalty stamps and guards the broadcast button.
The driver
Dispatch lands on their own WhatsApp: customer name, address, tappable map pin, amount to collect (cash orders), and their tip. Two buttons — On my way and Delivered — keep the customer informed without a single phone call. Commission and tips settle in the nightly recon.
Then the machine keeps selling
Rating → review
“How was it?” after every delivery. Happy customers get a one-tap Google review link that opens straight into the star box; unhappy ones go privately to the manager — before they go public.
Stamps → return visits
Every order stamps the card. Card full → reward voucher issues itself and auto-offers on the next order. Counter customers join by scanning the till QR.
Bursts → busy nights
Tonight’s special to every opted-in customer, straight to the phone in their pocket. Reach and rand cost shown before sending; the Broadcast PIN authorises the spend like a card machine.